If you’ve ever wondered, “How do I contact Kiwi by phone?”, you’re not alone. Whether you need help with a booking, have questions about your order, or just want to speak to a real person, knowing the right phone number and how to reach Kiwi customer service can save you time and frustration. In this article, we’ll walk you through everything you need to know about contacting Kiwi by phone, plus some handy tips to make the process smoother.
Which Kiwi Are We Talking About?
First, it’s important to clarify that there are different companies with “Kiwi” in their name, so the phone number you need depends on which Kiwi you’re trying to reach:
– Kiwi.com – A popular travel booking platform.
– Kiwi Services – A service company with various customer support lines.
– KiwiCo – A company that offers educational subscription boxes for kids.
This guide focuses mainly on Kiwi.com, but we’ll also cover the other two briefly so you know where to call depending on your needs.
Contacting Kiwi.com by Phone
Kiwi.com is a well-known online travel agency that helps you book flights, trains, and buses. If you want to contact Kiwi.com by phone, here’s what you need to know:
– Kiwi.com encourages users to sign in on their website first before contacting them. This helps their support team identify you quickly and provide faster assistance.
– Unfortunately, Kiwi.com does not prominently list a direct customer service phone number on their main help pages, which can make calling them a bit tricky.
– However, some users have reported difficulty reaching Kiwi.com by phone, with long hold times or being forwarded to voicemail. The company tends to prioritize email and online chat support.
Email alternative: You can email Kiwi.com at [email protected] for help in English, which often results in faster responses than phone calls.
Kiwi Services Phone Contact
If you are looking for Kiwi Services (a different company), the best phone number to call is:
– 888-676-5494 (Toll-Free)
This number is used by 86% of customers to address their issues. Be ready to provide your first and last name, email, or date of birth to verify your identity. Keep in mind, customer satisfaction ratings for Kiwi Services are low, with many customers reporting dissatisfaction after calls.
How to Reach KiwiCo by Phone
For those interested in KiwiCo, the educational subscription box company, the customer service phone number is straightforward and easy to remember:
– 1-800-714-4828
Their customer care team is available Monday to Friday from 5:00 AM to 5:00 PM PST, and weekends from 9:00 AM to 5:00 PM PST. You can call them for questions about subscriptions, shipping, projects, or gifts.
Tips for Contacting Kiwi by Phone
Here are some handy tips to make your phone call experience better when contacting any Kiwi company:
– Have your details ready: Whether it’s your booking reference, email, or personal details, having this info on hand speeds up the process.
– Call during off-peak hours: Early mornings or late afternoons tend to have shorter wait times.
– Be patient: Some Kiwi services have reported longer hold times, especially on Mondays.
– Use email or chat if phone lines are busy: Many Kiwi companies offer email and online chat support, which can sometimes be faster and more convenient.
Summary of Key Phone Numbers
| Company | Phone Number | Hours of Operation | Notes |
|---|---|---|---|
| Kiwi.com | Not prominently listed | Best to sign in online or email [email protected] | Phone support can be limited |
| Kiwi Services | 888-676-5494 | Varies, average hold less than 1 minute | Customer satisfaction low |
| KiwiCo | 1-800-714-4828 | Mon-Fri 5 AM – 5 PM PST, Weekends 9 AM – 5 PM PST | Great for subscription inquiries |
Contacting Kiwi by phone can sometimes feel like a challenge, but knowing the right number and having your information ready will make it much easier. Whether you’re booking travel, managing subscriptions, or seeking support, this guide has you covered. Remember, patience and preparation are your best friends when calling customer service!